FAQ

FAQ

ALL ORDERS PLACED BY DECEMBER 15TH WILL DELIVER FOR CHRISTMAS.

How long will it take to get my order? All RTS (Ready-to-ship) items will ship within 2-3 business days. Made-to-order items will ship within 2 weeks of purchase. Check the listing if you aren't sure.

Are you currently taking custom orders? Unfortunately, I am not taking any custom orders at this time.

Can I order wholesale? I'm sorry, we aren't taking wholesale at this time.

My product doesn’t fit or is damaged, can I exchange it? Yes, please visit our shop policies for more information.

Will I receive the exact same hat as in the photograph? Because of the handmade and recycled nature of our products, no two hats are exactly alike and while colors remain the same, the shade and texture may slightly differ. I try my best to match the sweaters to the photo but when the photographed sweater runs out it is substituted for a similar sweater.


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